Phoenix Counselling Service Privacy Policy

This privacy policy sets out how Phoenix Counselling Service uses and protects any information that you give when you use this website.  I am  committed to ensuring that your privacy remains protected. Should I ask you to provide certain information by which you can be identified, when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This policy is effective from 25th October 2023.

What we collect

We may collect the following information:

  • name and contact information including email address and telephone number
  • brief reason for contact

What we do with the information we gather

We require this information to understand your needs and provide you with a better service and to provide me with contact details

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  This complies with GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

Links to other websites

The website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you believe that any information we are holding on you is incorrect or incomplete, please email me as soon as possible at the above email address. We will promptly correct any information found to be incorrect.